FAQ
Frequently Asked Questions | awā Beachfront Hotel Punta Uva About the Hotel
Where is awā Beachfront located?
We are located at Playa Punta Uva, Puerto Viejo, Limón, Costa Rica.
How far is the beach?
Just a few steps away; we are beachfront.
Is the hotel beachfront?
Yes, awā Beachfront is directly on the beach.
Is it an adults-only hotel?
The minimum age for staying is 14 years old.
What type of accommodation do you offer?
We offer suites; some feature a bathtub, one has a private pool, and others offer ocean views.
Do all rooms have ocean views?
No, currently only four rooms have ocean views.
How many rooms does the hotel have?
We have 11 uniquely designed rooms.
Do you have parking?
Yes, we offer private parking for our guests.
Does the hotel have a pool or jacuzzi?
No, however, our guests can enjoy the pool at our sister hotel, Exótico Beach.
Services and Amenities
Is breakfast included in the rate?
Yes, all our rates include breakfast.
What type of breakfast do you offer?
We offer both buffet and à la carte breakfast.
Do you have a restaurant or snack service?
Yes, our restaurant serves lunch and dinner with a fresh and varied menu.
Do you have a bar or drinks available during the day?
Yes, we offer bar and beverage service throughout the day.
Is there daily housekeeping?
Yes, we provide daily housekeeping in all rooms.
Do you offer laundry service?
Yes, available for an additional cost.
Is there free Wi-Fi throughout the property?
Yes, we offer free Wi-Fi throughout the hotel.
Do the rooms have air conditioning and a safe?
Yes, all rooms come with air conditioning and a safe.
Reservations and Policies
How can I make a reservation?
You can book directly on our website.
Can I book directly on your website?
Yes, quickly and securely.
What payment methods do you accept?
We accept Visa, Mastercard, and American Express cards, bank transfers, and PayPal.
What is your cancellation policy?
We offer flexible rates with free cancellation up to 7 days before arrival, as well as discounted non-refundable rates.
What are the check-in and check-out times?
Check-in is at 3:00 p.m. and check-out at 11:00 a.m.
Is early check-in or late check-out available?
Yes, subject to availability. Guests are also welcome to enjoy our restaurant and beach club before check-in and after check-out.
Do you require a deposit or credit card guarantee?
No.
Reservations and Policies
How can I make a reservation?
You can book directly on our website.
Can I book directly on your website?
Yes, quickly and securely.
What payment methods do you accept?
We accept Visa, Mastercard, and American Express cards, bank transfers, and PayPal.
What is your cancellation policy?
We offer flexible rates with free cancellation up to 7 days before arrival, as well as discounted non-refundable rates.
What are the check-in and check-out times?
Check-in is at 3:00 p.m. and check-out at 11:00 a.m.
Is early check-in or late check-out available?
Yes, subject to availability. Guests are also welcome to enjoy our restaurant and beach club before check-in and after check-out.
Do you require a deposit or credit card guarantee?
No.
Transportation and Location
Does the hotel offer airport transfers?
Yes, we offer transfers at an additional cost.
Do you have private or public parking?
We have private parking for our guests.
Are there taxis or transportation nearby?
Yes, you’ll find taxi and local transport options nearby.
What activities or tourist spots are nearby?
We are located in one of the most beautiful areas of Costa Rica’s southern Caribbean. Nearby you can enjoy:
– Punta Uva Beach: ideal for swimming, snorkeling, or simply relaxing by the sea.
– Gandoca-Manzanillo National Wildlife Refuge: just a short drive away, great for jungle hikes, wildlife watching, and pristine beaches.
– Puerto Viejo de Talamanca: about 10 minutes away, a charming coastal town with restaurants, bars, and artisan shops.
– Bribri Waterfalls: a recommended excursion for nature and local indigenous culture lovers.
– Cacao, kayaking, paddle boarding or diving tours: available with local guides and can be booked at our reception.
Experiences and Activities
Do you organize tours or activities (snorkeling, excursions, yoga)?
Yes, we have a catalog of tours and activities we can share based on your interests.
Do you offer spa or massage services?
Yes, spa and massage services are available with prior booking.
Can I book romantic dinners by the beach?
Yes, we are happy to organize a private romantic dinner by the sea.
Can events or photo sessions be arranged?
We don’t host events, but personal photo sessions are welcome with prior coordination.